Virtual Series Events

About Tanya Lord:


When tragedy strikes an individual, it is common for the impact to be life altering. It was for Tanya, a special education teacher turned stay at homemom when her son, Noah, had a devastating healthcare experience. This fired her desire to improve patient safety, quality and the patient experience. Returning to school, she currently holds a Masters of Public Health from the University of New Hampshire and a Doctorate in Clinical and Population Health Research from the University of Massachusetts Medical School. As a graduate student, Tanya focused on patient safety research, learned improvement science and research methods while working with many experts in these fields. However, there always seemed to be something missing from the research and improvement initiatives, the voice and experiences of patients. Combining her expertise in Quality Improvement and a passion for including all healthcare stakeholders, Tanya is the Director of Patient and Family Engagement at the Foundation for Healthy Communities in Concord, NH. Tanya works with all NH hospitals as they partner with patient and families to improve care. Tanya was formally PFE Subject Matter Expert with the AHA HRET HIIN project that works with 36 hospital associations and their hospitals. She is a sought‐after national consultant, workshop and keynote presenter. Tanya’s passion, initiated by tragedy, is sustained by hope for a safer healthcare system.


Event Description

This presentation will provide participants with a background for understanding whole-person care. Her presentation will focus on understanding how biases impact the ability to engage in partnerships of care. She will discuss the concepts to reduce stigmatizing behavior toward patients, families and co-workers and engage the audience in developing personal and professional humility as it relates to learning about and caring for patients and families.



Registration is now available! Please CLICK HERE to register. As of October 20th, 2020 these events will be open and free to all. Deadline for registration to this event is November 1st - 11:59PM EST.

Further Event Announcements Coming Soon!

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